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KRISTRAT Balance Scorecard - Next Generation Model


"A recent review of our Balanced Scorecard Hall of Fame Organizations demonstrates that virtually every successful CEO had a partner - a change agent who played the lead role in introducing the Balanced Scorecard Program."
- David P Norton, Palladium Group

Strategy Assessment and Benchmarking

Training workshops & Strategy Formulation

Strategy Implementation Using Balanced Scorecard

Strategy Review meeting

IT Strategy - BSC Automation

Strategy Assessment and Benchmarking
A Strategic Assessment is a balanced appraisal of a company's opportunities, resources and strategic choices. Some of the steps are interviewing customers, reviewing documents, listening to an audio tape, interviewing managers, supervisors, sampling of employees and key vendors to get to know a client.
It also involves benchmarking against the best practices from across the world. The idea is to compare against the best in the world practices for initiating world-class strategy execution.

Outcomes:
Assessment reports with recommendations
SWOT and inputs for strategy Maps
Roadmap for whole implementation process to the client

Training workshops & Strategy Formulation
To stay competitive, an organization's strategy must be formulated, challenged, tested, and constantly updated.

The training will help to map strategy, develop scorecard with strategic objectives, performance measures with targets and supporting initiatives, align individual goals with the organization objectives, deploy the SFO processes, and prepare of the 'First Report'

The principles that drive this methodology are the identification of the key strategic issues facing the organisation in relation to the short and long-term aspirations, cause-effect relationships among the objectives and articulating them in the four perspectives i.e. Financial and Market, Customer, Internal Processes and Learning & Growth. The resultant strategy map(s) is then transposed into a tightly focused performance management / balanced scorecard framework.
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Strategy Implementation Using Balanced Scorecard
Strategy is not just a Top Management activity. Strategy is something that every employee should be involved with every day.
Balanced Scorecard provides a whole new way of thinking and operating. It makes performance measurement and management as simple as it can possibly be. BSC is therefore, the most likely to succeed methodology of implementing your corporate strategy.

The following is a typical set of steps to design the Strategy Map and Balanced Scorecard:
Analysis and Synthesis:
Workshop - Strategy Mapping
Measures and Initiatives Development
Workshop - Measures, Targets and Initiatives
Official Internal Launch of the Balanced Scorecard
Development of the First Report™
Workshop - Conduct First Report Meeting
Plan for Communicating Strategy

Outcomes:
Build a common framework and alignment of whole organisation
A common language for measurement is established
Efficient Balanced Scorecard process is implemented.
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Strategy Review Meeting
Kristora offers SRM by lending support and structure to the meetings in order to ensure that the BSC-SFO processes become a way of life. It consists of the following main components:
Facilitation of BSC reporting
Critical inputs to help prioritise the strategic issues
Formal and informal feedback on reports and meetings, including recommendations for systematising the implementation of the strategic initiatives
Facilitation for the deployment of the five SFO principles and related process
Post-review feedback session with the top management

IT Strategy - Balanced Scorecard Automation
Using best of breed software, we provide solutions that allow organizations to monitor performance from a multitude of business perspectives. There are a number of key features and benefits:

Our solutions deliver a consolidated view of performance across the enterprise. By utilizing color-coded scorecards, we provide senior executives, managers and employees with the ability to access a highly visual, real-time view of performance, identified against clear business strategies, objectives and targets.

Through the scorecard portal, we enable advanced performance monitoring and analysis. Users are provided with the ability to investigate the underlying detail of each performance measure. By accessing associated reports and graphs, users can identify trends and other information to better assess the impact of cause and effect and as a result, plan and implement corrective actions.

The balanced scorecard model can be fully integrated with IT process management solution, to allow organizations to link targets, performance measures and strategy to their strategic business processes. This is a true collaborative management tool, bringing together the strategic objectives, performance targets and operational processes to the desktop of potentially every employee.
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