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BUSINESS PROCESS MANAGEMENT STRATEGY

We seek to find practical and creative answers to operational challenges, enabling businesses to deliver superior operating performance. We focus on finding a better way - faster, cheaper and better - to deliver a product or service stimulating improvement or efficiency in operational performance.

We make sure that business processes are aligned with and become the mechanism for delivering the strategic intent of the business. By implementing enhanced and streamlined business processes and cost savings measures, clients can improve their financial and operational performance, as well as achieve long-term goals and strategies.

Kristo Consulting has developed a systematic, five-step methodology (MIINE) that helps you align your business processes with your strategic objectives to ensure you successfully reach your targeted goals.

Model:
  • Committed, Proactive and Accessible Leadership
  • Clear Mission, Vision, Values
  • Establish Roles and Responsibilities
  • Define Policies, Methods, and Procedures
  • Maintain Open Channels of Communication


  • Idea:
  • Determine Business Requirements
  • Identify and Prioritize Opportunities
  • Develop Strategic and Action Plans
  • Communicate and Deploy Plans
  • Assess, Adjust, Align


  • Integrate:
  • Develop solutions design then pilot
  • Create Implementation Plan
  • Communicate, Educate, Train
  • Deploy New Policies, Methods, Procedures
  • Share Successes Everywhere


  • Normalize:
  • Execute Implementation Plan
  • Improve Current Processes
  • Standardize New Processes
  • Implement New Policies, Methods, Procedures
  • Develop, Document, Implement an Ongoing Monitoring Plan


  • Elevate:
  • Celebrate Successes - Recognize and Reward
  • Cultivate Continuous Customer and Employee Feedback
  • Identify and Evaluate Next Opportunity
  • Establish New Goals / Objectives
  • Lead By Example


    CHANGE MANAGEMENT STRATEGY

    Our CM process provides companies in a wide range of industries with a systematic architecture for managing change, and creating the structures, processes, and capabilities needed to achieve the business results they desire.

    To implement true and lasting change, we focus on the cultural issues that support the way people work. Only when you embrace the human face of change are sustainable improvements possible. Our aim is to work with clients to both build their change management capabilities in the short term and improve performance over the long term.


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